1. Information We Collect
We collect information when you register or open an account, sign in, purchase services, call us for support, or give us feedback. We may also get information from other companies or third parties, such as when you sync a third party account or service with the Service, or when we may use service providers to supplement the Personal Information you give us (e.g., validate your mailing address) to help us maintain the accuracy of your data and provide you with better service. Finally, we also collect content or other information that you may provide or create when you interact with our Service.
We may also automatically collect certain usage information when you access our Service ("Usage Data"), such as Internet Protocol (“IP”) addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Service, and other usage information collected from cookies and other tracking technologies.
Our Services may change over time and we may introduce new features that may collect new or different types of information.
2. Use of Personal Information
We do not and will not sell, trade, or rent your personal information. We use and disclose your personal information only for the following purposes:
- to analyze Site usage and improve the Service;
- to deliver to you communications relevant to your use of the Service, any administrative alerts, and other alerts you have opted-in to receive;
- to fulfill your requests for certain products and services;
- for market and product research, project planning, troubleshooting problems, detecting and protecting against error, fraud, or other criminal activity;
- to third-party contractors, services, partners or platforms providing services that support the Site or are critical for Site functionality and are bound by these same privacy restrictions;
We may use anonymous or aggregate personal information and disclose that data in a non-personally identifiable manner to:
- Advertisers, marketers and complementary product and service groups operated by us;
- Users of the Service for purposes of comparison of their personal financial situation relative to a broader group.
We collect your debit or credit card number or checking account information to process your initial payment and all subsequent payments. We will use your e-mail address as our primary source of contact with you regarding the Service.
3. Connecting Your Bank Accounts
You may choose to sync the Service with information from your financial accounts. To sync your financial account information, we must access your online account with your financial institutions. We will request your user name, password, and any other login bank data that you have set up with your financial institution to enable access. We use this information to update and maintain the account information you download, to assist with the download process, and to enhance the Service we may provide in the future. This exchange of information is necessary to maintain business operations and to provide the ongoing Service you've requested.
4. Disclosure or Transfer of Your Information
Sail reserves the right (and you authorize Sail) to share or disclose your personal information when Sail determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:
- To prevent prohibited or illegal activities; or
- When required by any applicable law, rule regulation, subpoena or other legal process.
Your information may be transferred in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets or otherwise) of all or a portion of a business operated by Sail or its affiliates.
5. Email Communications From Us
We may provide our registered customers with regular Account Information updates and email alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting Sail or Sail-related goods or services. Setsailapp.com subscribers have the ability to opt-out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts but may not end the transmission of account-critical or triggered emails such as password reset verification.
6. Data Retention
In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business. When you close your account, we may continue to communicate with you about our Service, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications. We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones. We will retain and use your information as required by applicable regulations and our records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.
7. Data Security
We employ a multi-layer security approach including firewall barriers, data encryption techniques, authentication procedures, data transmission encryption, among other hardware, software, and procedural methods. When you register for the Service, we require a password from you for your privacy and security. We transmit information such as your Registration Information or Account Credentials securely. Our technology infrastructure resides in world-class, highly secure data centers utilizing state-of-the art electronic surveillance and multi-factor access control systems. These data centers are staffed 24x7 by trained security guards, and access is authorized strictly on a least privileged basis.
From the time you submit your email address and password, these communications between your computer and our application are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
Date Last Revised: October 9, 2017